Our Consultants are specialized in providing high-quality SAP BASIS technical Services in the areas of SAP - Operating System, Database, Network Infrastructure and associated SAP modules and components. Our Consultants operationally integrate with SAP directly in solving complex issues.
- SAP BASIS Environment Management
- License checks for OS/DB/SAP/HW
- SAP Profile Parameters Management
- Support Pack Upgrades (ABAP and Java)
- Kernel Patch Upgrades
- Data Archiving
- Recommendations from Early Watch Reports
- Database Administration
- Patch and Version Management
- Backup and Restore Operations
- Tablespace and Index Operations
- Refreshing Test Environments with Production Data Loads
- Database Support
- Maintain Database Parameter Files
- Database Consistency Checks
- Database Growth Monitoring
- Patching of Database Servers
- Security Aspects
- User Security Controls (CUA, Users and Roles)
- Control Profiles and Authorization
- Security Audit Log Reviews
- Security Patching at the OS level
- Performance Aspects
- Memory Defragmentation
- Performance and Health Monitoring
- Tuning SAP Environment Parameters for Performance Optimization
- Monitoring Scheduled Jobs and associated CPU Utilization
- Periodic Maintenance and Support
- Start-up logs and Traces validation for errors/issues
- Clean-up of Transport Buffers, Spool Messages and Logs
- TemSe Consistency Checks
- Monitoring/Support of Direct Structure, Spool Requests
- Resolve Transaction Locks
Client Testimonial
Hello Team,
We wanted to provide feedback this morning regarding the team’s performance over the “Hardware Migration Weekend”. Simply said, the team’s performance was outstanding. We very much appreciated the team’s readiness to jump and assist, as well as their prompt communication responses. I believe this weekend’s performance went along was in reassuring key members of IST that this engagement is not only going to work, but the right move for us longer term. “Job well done, guys!”
Business Applications Manager, SAP - Onsite
Why choose Lantrasoft for Application Maintenance and Support Services?
Operational Excellence
At Lantrasoft, we ensure customer expectations are consistently met by administering continual improvement processes. Implementation strategies are adapted into people and processes involved thereby achieving sustainable improvements to the customer's key business objectives and to the organization's KPIs.
24/7 Support Services
Our round-the-clock Support Services model enables customers who are globally distributed with constant accessibility to the support teams for quicker turnaround. Operating at a very high level of responsiveness guarantees critical business services to be highly available and stable
Process Maturity
Lantrasoft has the competitive edge in the global markets by offering IT Services to customers with our Information Security Management (ISO/IEC 27001:2013) and Information Technology Service Management (ISO/IEC 20000-1:2011) Standards.
Positive ROI Factors
We help our customers achieve ROI objectives by adding strategic values, improving analytical capabilities and meeting compliance requirements to enable the customer teams focus on core business functions.